Delivery Schedule & Minimum Orders

We deliver to areas within postcode areas: IV1 to IV14, IV30-32, IV36, IV63, and PH20 to PH26 for the central Highlands. At present we are unable to deliver to the West Coast and Skye, but we hope to resolve this soon.

Our minimum order value is £50 for the central Highlands areas and we ask that orders are for a full pallet wherever possible. Orders for less than a pallet may not be able to be accepted at busy times of the year due to the size of the loads we carry. In these cases orders will be cancelled and money returned to you. Once you receive a cancellation email we have immediately returned funds to your payment method, but card providers can take up to 7 working days to refund to your account.

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Note that the order update page on our website will state your order has been completed as soon as you place it. This is because we can't do individual order tracking at present. If you haven't received your order within a few weeks of placing it, please do give us a call.

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During the quiet summer months, there can be several weeks between deliveries as it is not economical to run behicles with very small loads across a large geographic area. In these instances we will do our best to let you know if there will be a delay. Please email or call us if you require your order more quickly.

In winter when we are much busier, our vehicles are doing more regular rounds to all area, and we may use an external courier to make additional deliveries.

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Please bear in mind that due to the nature of our business, deliveries may be a few days to either side of the planned delivery dates. We use large vehicles with heavy loads, so during busy periods may need to make multiple trips - especially to the more remote areas.

If you need to be sure you're in when your order is delivered, please let us know and we'll give you a call the day before we arrive.